FREE SHIPPING ON ORDERS $80 OR MORE IN AUSTRALIA.
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Shipping & Returns
Free shipping on orders over $80 within Australia and $100 within New Zealand. See Details
Please note the size charts should be used as a guide only.
WAIST: The waist size is measured at the top of the hipbone over the shirt, not over the pants. The tape should be held comfortable, not tight. Please refer to the Dickies Bottom sizes for Men and Women.
INSEAM: Refers to the pant length, which is measured from the crotch area to the end of the leg. Dickies Australia offers an inseam length of 32” across all our pant ranges.
CHEST: The chest size is measured at the fullest point of the chest, keeping the tape under the arms and around the shoulder blades. This measurement should be taken over clothing, preferably over a garment. Please refer to the Dickies Tops sizes for Men and Women.
Dickies Australia uses Australia Post as our delivery service delivery times may vary depending on your location. See the Australia Post website for estimated postage and delivery times. All parcels require signature on delivery. If you request for your item to be left at your shipping address Dickies Australia takes no responsibility for any damage or theft that may occur.
Dickies Australia Online provides FREE shipping on all orders from $80 and up made in Australia. For all orders from $0-$80, Dickies Australia Online will charge a standard national shipment fee of $7.90 to all customers purchasing products within Australia
Dickies Australia Online provides FREE shipping on all orders from $100 and up made in New Zealand.
COVID-19 UPDATE: As advised by the New Zealand government, we are taking the necessary measures to ensure the safety of our team and customers. We are still processing orders as usual and working closely with our delivery partners.
Unfortunately, our delivery partner is currently experiencing challenges with their distribution services. As a result, we are experiencing long delays with the fulfilment and shipping of our online orders. Please allow up to 30 days transit for shipments to be delivered into NZ from Australia.
We apologise for any inconvenience caused and appreciate your patience.
International shipment fees start at $19.90.
Dickies Australia Online shipment and delivery of orders are based on product availability, payment processing time and warehouse distribution centre processing time. Orders will be processed during normal (Queensland) business hours between Monday and Thursday 8:30am – 5:00pm and 8.30am to 2.30pm Friday.
Orders placed on the weekends and public holidays will be processed on the next business day. Please refer to your order tracking number via Australia Post for full details.
For any customer enquires please contact our friendly Customer Service team:
Office Operating Hours: Monday to Thursday 8:30am – 5:00pm and Friday 8.30 – 2.30pm
Dickies Australia Online are happy to refund items that are of incorrect size, fit or item/s that are defective/damaged as a result of a manufacturing issue. To return an item that is the wrong size or fit it must be unused and in the same condition that you received it. It must also be in the original packaging with the original tags and labels still attached to the product. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund. Please note that only refunds will be enabled. No exchanges.
For bundles, or part of a bundle, please email us.
Original shipping costs are non-refundable and the cost of return postage must be paid by the customer. You can either pay by weight at the Post Office or create your $12.50 return label online (Australian customers only). Click here to start your online return.
A faulty product is an item that has been received with damage or where a manufacturing fault occurs within a reasonable period following the purchase (6 Months). Products damaged as a result of normal wear and tear are not considered faulty.
To return a product that is faulty please contact our Customer Service team via firstname.lastname@example.org. Please include your order number, any photos and relevant information regarding the issue.
You are entitled to a refund for sale items within 30 days of purchase. Refunds will not include the cost of shipping. Sale items are not eligible for exchanges.
Once your return has been received and inspected by Dickies Australia Online, we will send you a confirmation email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Refunds will be issued using your original payment method. If you refund is approved, then it will be processed, and a credit will be applied to your original method of payment, within a certain amount of days.
If you have not received your refund, first check your bank, PayPal or AfterPay account for payment of a Dickies Australia Online refund. Then contact your credit card company or your bank, as it may take a few days before your refund is officially posted. If you have completed all these steps and you still have not received your refund, then please contact the Dickies Australia Online Customer Service team at email@example.com.
To purchase a product and place an order on the Dickies Australia Online store, simply choose a product category. Once the chosen category is selected ie Mens, and `Tees,’ then choose the item you are interested in; view the product by clicking on it. This will lead you to the individual product page to choose your product colour and size. Once you have selected your colour and size, add your item to the cart by clicking the red button named `add to cart.’ By adding your product to the cart, you will then have access to review your order and continue to checkout. To view your order, simply click the 'My bag' button on the top right hand side of the homepage. This will display your items chosen for cart. You can then view the full cart or go to Checkout by clicking the red button named `Checkout.’ Once at the Checkout page, you will need to fill in your contact, delivery and payment details to finalise your order. Once this is complete, an order confirmation email will be sent to the email address you provided with your product, payment and shipment details. Thank you for shopping at Dickies Australia Online!
Once you have finalized your order by providing your contact, payment and delivery information; you will then receive an order confirmation email outlining the payment has been accepted. It can take up to two hours for Dickies Australia Online to charge your account and receive payment.
Yes. For all product orders made on the Dickies Australia Online website, you will receive an order confirmation email with details of product purchased, contact information, delivery details and shipment method.
Dickies Australia Online receives the payment method of PayPal and Credit Card. It is free to sign up to PayPal and we use this payment method because it is a faster, smarter and a safer way to pay. To pay with a card, select Paypal and then select 'Pay with credit card'.
Very Safe. When you click the `Process Order’ button on the Dickies Australia Online website payment page, PayPal sends the transaction information directly to our bank. We do not share your payment details with any third parties, as our online system automatically encrypts all your details.
Dickies Australia Online provides FREE shipping on all orders from $80 and up made in Australia. For all orders from $0-$80, Dickies Australia Online will charge a standard national shipment fee starting at $7.90 to all customers purchasing products within Australia. International shipment fees start at $19.90.
Yes, Dickies Australia Online can ship to New Zealand. International shipment fees start at $19.90.
Dickies Australia Online shipment and delivery of orders are based on product availability, payment processing time and warehouse distribution center processing time. Orders will be processed during normal (Queensland) business hours between Monday and Friday 8:30am – 5:00pm. Orders placed on the weekends and public holidays will be processed on the next business day. Delivery within Australia to metropolitan areas will usually arrive within 48 hours of dispatch. For regional areas in Australia, delivery is between 2 and 5 days. Deliveries to New Zealand will usually arrive within 5-7 business days.
The Dickies Australia Online prices are displayed in the Australian dollar currency. However if you're from New Zealand or United States the prices will automatically display your respective currency. There is also a currency selector for you to choose your currency at the top of the page.
You can search for all Dickies Australia Online products in a number of ways. The easiest way is to browse through the categories at the top of the homepage. Alternatively you can search a product by entering in the name or style code on the Dickies Australia Online `Search’ engine bar located on the top and bottom of the Dickies Australia homepage.
Unfortunately, we are unable to change an order once it has been placed. If you wish to cancel your order, please contact our Customer Service Team at firstname.lastname@example.org within 12 hours of finalizing your order.
Yes. When your order ships, Dickies Australia Online will send you an order shipment confirmation email with details of your product shipment and a tracking number. You will also be sent a link to track the status of your order.
No. You can only order a Dickies product via the Dickies Australia Online or through any of the 300 retailers stocking Dickies nation wide.
From the purchase stage of finalizing your order – you will have 24 hours to cancel your order and receive a refund. To cancel your order, you must contact Customer Service on the following details: Dickies Australia Online Customer Service: email@example.com
No. Dickies Australia Online does not provide or accept Dickies gift cards.
All Dickies Australia Online promotional codes have a set number of digits. To use a promotional code, you must enter it into the checkout of your order. This code entered will automatically discount your order. Dickies Australia Online promotional codes can only be used once and cannot be used in conjunction with any other offer.
The Dickies Australia website will only display sizes and colours available for purchase. However occasionally an item could sell out within the minute you place your order. If you have ordered a Dickies Australia product that is out of stock, the Dickies Australia Online Customer Service team will notify you as soon as possible and provide confirmation that you will be issued with a refund.
Yes. Our Size Guide can be easily accessed from the size guide link at the footer, or from the Fit Guide link on every product page.
Dickies Australia Online tracks all website orders with a shipment tracking number. The first thing to do is contact the carrier your order was sent with and quote your tracking number that was sent to you on your order confirmation email. If your item is lost in the mail, Dickies Australia Online will lodge a claim with the postal service. Please contact Dickies Australia Online Customer Service for further information. Dickies Australia Online Customer Service: firstname.lastname@example.org
Yes. Dickies Australia Online can deliver to all postal addresses within Australia and Internationally.
No. Products purchased on the Dickies Australia website cannot be exchanged at any of the retail stores stocking Dickies.
You can sign up to the Dickies Australia newsletter list by scrolling down the Dickies Australia homepage to the bottom right hand side of the page. You will then have access to enter in your full email address on the `Join the Tradition’ section. By signing up to the Dickies Australia mailing list you will receive frequent marketing material, special offers and news on new products.
When you proceed to checkout to purchase a product, you are meet with a few options, existing members can login, and non existing members can either checkout as a guest or register when you checkout. Registering when you checkout will automatically set up a member account with Dickies Australia Online.
If you have forgotten your password, you can access your account information by clicking on the `Login’ key on the top right hand side of the Dickies Australia website homepage. To log into your account, press the `Login’ button. This will lead you to the Login page where your email and password is required to log into your account. You can reset your password by clicking on the `forgot your password’ link – this will automatically send you a temporary Customer Password. For new customers, just hit the 'get started' button below the 'register today' section.
We would love to hear from you. Please send any feedback to Dickies Australia Online Customer Service email@example.com
For sure. Dickies Australia is on Facebook, Instagram, Youtube and More. Check them out!
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"DICKIES" and the "DICKIES and Horseshoe Device" marks are registered trademarks of Williamson-Dickie Manufacturing Company and the use of same herein is undertaken pursuant to a licence from Williamson-Dickie Manufacturing Company." Licensee will promptly comply with Licensor requests for proper usage and style of Licensor's trademarks used by Licensee on such website and to place additional content on such website for the protections of Licensor's trademarks and other intellectual property.